Confianza Health

Objectives of this role

• Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests
• Receive incoming referrals from multiple sources and process each referral effectively
• Manage client coordination of care between staff and outside agencies
• Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance
• Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout
• Coordinate internal and external resources to expedite workflow
• Oversee and achieve organizational goals while upholding best practices

Responsibilities

• Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment
• Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes
• Plan, organize, and schedule company meetings in the office, off-site, and via videoconference

Required skills and qualifications

• High school diploma or equivalent
• Proven administrative experience
• Superb written and verbal communication skills
• Strong time-management skills and multitasking ability
• Aptitude for learning new software and systems

Preferred skills and qualifications

• College degree or equivalent
• Previous success in office management
• Experience developing internal processes and filing systems
• Comfortable handling confidential information